We strive to ensure that our product range and our services connect as well as possible to your specific needs. The better we know you, the easier this becomes, so we occasionally ask for your data. Gosmart B.V. When collecting information via our website, uses a strict privacy policy in accordance with the area of renewed Dutch legislation. Our website can contain hyperlinks to pages that fall outside our own website. Gosmart B.V. Is not responsible for the privacy policy of these external sites. If you opt for Klarna Pay later, Klarna may carry out a credit check under his legitimate interest or pass on the payment data collected for the processing of payments to an external credit institution. You can object to this at any time.
What personal data do we collect/use from our customers?
- First and last name
- company name (if applicable)
- Address data
- phone number
- E-mail address
- IP address
- Bank details
The following data may be stored when you use our website:
- Your type of browser
- Internet Service Provider
- The device with which you visit the website
- Site of Origin (source)
- E-click behavior on our website
Login
If you have previously placed an order and created an account, the password will not be saved by us. After logging in, your previously stored personal data will become visible, you can adjust it yourself at any time.
What does Gosmart B.V. With your data?
Your data is used to identify you and to provide access to the closed part of our website, to better tailor the information we offer on our site to your specific wishes and to contact and maintain direct contact with you. Gosmart B.V. In some cases, only only the data required for this. We ensure that for each type of processing, whether it concerns the implementation of a marketing campaign or fraud, only those data are processed that are accurate, adequate, relevant and not excessive. Furthermore, as stated, it applies that every processing is in accordance with the law and is done in a proper and careful manner.
Storage and use of your data
To recognize you when you visit the website of Gosmart.eu, Gosmart B.V. Use of cookies. These are small files that are sent to the customer's browser and stored on the customer's PC, and we also use cookies to collect data about the visit from our website. Our software is set up in such a way that the cookies cannot be used for other purposes. The information made available to us in this way will only be used anonymized by us. You can change your setting with regard to cookies in your browser. Please note, it is possible that our website does not operate/navigate optimally if you have switched off the cookies.
Change your data
Finally, we point out that if you want your data to change, or you are not by Gosmart B.V. To be approached with information about our services and products, you can adjust this online yourself. Gosmart B.V. reserves the right to adjust this privacy statement. Changes will be published on this page.
Social media
If you follow us on one of our social media channels, we can see data from you (name, profile photo, friends list and other public information). If you do not want us to have insight into this, you can change your privacy settings on your own social media account. It is also possible that you encounter our advertisements on social media channels, this happens when you have visited our website earlier, we have no direct control over this.
Newsletter
We send weekly news updates by e-mail to keep our customers informed of all developments. You will only receive newsletters if you have registered for this. With every newsletter you have the option to deregister, this is possible at the bottom of the newsletter. You can also register and cancel through the footer of our website. We send our newsletters via MailChimp, where only your name and e-mail address is stored.
Orders
For your order we need the following information from you: name, e-mail address, address and bank details. This data will be stored to be able to process the order in the correct and most efficient way. The data is stored for a possible return processing, warranty and service. To process your order, the relevant personal data is shared with Klarna, PayPal, Rabobank, Magento, PostNL, Budbee, DPD and DHL International.
We only use your personal data for the aforementioned purposes. Your data will never be shared in any other way.
It is possible that automatic pop-ups appear, for example the nearest PostNL collection point, this will be automatically generated by the data you entered.
Security
We are of paramount importance to the safety of your personal data. Unauthorized persons will therefore not have access to your personal information.
How long do we keep your data?
We will save your data as long is deemed to process your order correctly and possibly deliver the correct aftercare. If you want us to delete your personal information, you can email or call us.
Parties with which we may share your data
There are some parties with which we have to share your data to be able to process your order. With these parties we have an agreement that your data should be treated carefully. The data will only be used on the basis of our instructions and not for our own purposes. External parties will also only receive the data relevant to them.
Left
It is possible that you will encounter ads with a link to another website on our own website. We have no control and responsibility for the content and privacy protection of these websites.
Adjustments to our Disclaimer & Privacy Policy
It is possible that we update our privacy agreement. If this agreement is adjusted, changes will be published on this page.
Your personal information
All data we collect are personal, so you have the following rights:
- You may request access and a copy of your saved personal data
- You may ask us to adjust or delete your personal information in the event of fraud, default or other unlawful activities, we can keep personal information on a blacklist
- You may submit a complaint against the use of your personal data
- You may submit a complaint to the Dutch Data Protection Authority if you think we use your data in an illegal manner
- You may always withdraw your permission to use your data. From that moment we can no longer use your data. This may cause you that we can no longer serve you in the right way
